Agree factory and site acceptance separately. Record equipment identities, test evidence, open issues, training, backups, warranty boundaries and who pays for parts, freight, labour and travel.
Why do factory and site acceptance need separate records?
Factory checks can document the supplied equipment and agreed functions under the available test conditions. They cannot establish every aspect of the finished overseas installation. The actual basin or deck, utilities, full pipe routes, audience setting, water conditions and local approvals are established at the destination. Define factory checks and site acceptance separately before placing the order.
What should we ask to inspect before shipment?
- The agreed equipment schedule, item identities, quantities and relevant ratings.
- Packing labels linked to the equipment list and drawings.
- Agreed demonstrations or test records for the available assemblies and control functions.
- Open issues, corrections and who signs the inspection release.
- The specific records that will accompany the shipment and later support commissioning.
Agree the test procedure and acceptance criteria with the responsible specialists. A supplier-selected highlight video does not by itself confirm every item, electrical test, hydraulic result or destination requirement. This guide supplies an evidence checklist, not a universal test specification or certification process.
How should inspection evidence relate to payment milestones?
The contract should distinguish payment due dates, inspection evidence, shipment release and final site acceptance. Ask which records trigger each agreed milestone and how unresolved issues are handled. Do not assume the shipping term defines the payment schedule. Verify any changed bank instructions through an independently established company contact before acting on them.
The appropriate payment instrument and documents need transaction-specific review with the parties and their advisers. The International Trade Administration payment-method overview is general background; it does not establish Lishi’s payment policy, guarantee an inspection result or replace banking and contract advice.
What belongs in the overseas site acceptance plan?
Define the programme or operating modes to be witnessed, the approved performance requirements, integration checks, operator training and the information needed for lawful local operation. Record actual results, issues, responsibility for correction and the person authorised to accept the scope. Use the site installation and handover checklist rather than treating a brief startup clip as complete acceptance.
What should the warranty and support schedule say?
| Topic | What to confirm |
|---|---|
| Coverage and duration | Covered items, exclusions, warranty start date and the written claim process. |
| Service responsibilities | Who diagnoses, who authorises work and who provides qualified local assistance. |
| Cost boundaries | Whether replacement parts, freight, import charges, labour, travel and accommodation are included or separately charged. |
| Response and communication | Support language, working hours, time-zone coordination and escalation contacts. |
| Long-term spares | Equipment identifiers, recommended stock, alternatives and how availability will be confirmed. |
No universal warranty period, response-time promise or free overseas travel policy is made here. Confirm the actual proposal. Remote support also does not authorise an unqualified operator to open cabinets, enter water or dismantle equipment.
What should be handed over for operation and future service?
- As-built information, approved operating instructions and equipment identification.
- Training records and named local operator / service contacts.
- Programme and configuration backups with documented versions.
- An authorised access and recovery process, including any ongoing licences or charges.
- Maintenance, fault-reporting and spare-parts records.
For troubleshooting, provide the programme, visible symptoms, exact alarm text and a safe observation record. The low or uneven jet guide helps organise this information; the maintenance planning guide explains the wider operating record.
Agree these items before dispatch
Review factory evidence, shipping release, site readiness and the support schedule together. Link the plan to import and arrival arrangements and the installation responsibility matrix. Return to the overseas fountain project guide for the complete decision sequence.